Category: conflict

Transforming Negative Work Environments

Researchers have identified a growing trend of employees experiencing negative behaviors in the workplace. A landmark study by Schat, Frone, and Kelloway in 2006 reported that 41.4% of U.S. workers, approximately 47 million individuals, encountered psychological antagonism at work over the past year. Similarly, a U.S. government survey of federal employees found that 13% witnessed negative workplace behaviors.

Studies have explored the relationship between work-related psychosocial hazards and psychological illness. Negative behaviors, such as manipulation, exploitation, bullying, degrading treatment, and harassment, have been extensively labeled and studied (Zapf & Einarsen, 2003).

Recent research highlights the link between negative behaviors and employee health. Bowling and Beehr (2006) found significant relationships between negative behaviors and symptoms like depression and anxiety. Additionally, Djurkovic et al. (2004) noted that workplace bullying indirectly contributes to ill health and increased employee turnover intentions.

These studies confirm that psychological workplace hazards and negative behaviors lead to high absenteeism and turnover rates. A study by the University of Copenhagen followed 2,154 healthcare workers over three years, revealing a strong correlation between negative work environments and high turnover rates. Key factors driving turnover included poor leadership, constant exposure to negative behaviors, and health problems (Hogh A, Hoel H, Caneiro IG, 2011b).

Updated References and Examples:

  1. Gallup’s State of the Global Workplace Report (2023): This report highlights that only 20% of employees worldwide are engaged at work, with many citing negative workplace environments as a key factor.
  2. Case Study: Google: Google has implemented robust employee support systems and open communication channels to combat negative workplace behaviors, resulting in higher employee satisfaction and lower turnover rates.
  3. Meta-Analysis by Nielsen & Einarsen (2022): This study found that organizations with comprehensive anti-bullying policies saw a 30% reduction in reported negative behaviors.

Organizations facing these challenges experience reduced productivity, creativity, and work quality, impacting their competitiveness and ability to retain talent. Negative behaviors are costly and undermine organizational goals and success.

To address this, organizations should implement zero-tolerance policies for negative behaviors. Managers and leaders must actively monitor the work environment and maintain open communication channels. Senior managers should hold town hall meetings to gauge the work climate and remain approachable and non-judgmental.

In conclusion, negative workplace environments affect employees across sectors. Mitigating these environments can save organizations from costly medical expenses and reduce absenteeism. Swift action by upper management and leadership is crucial to addressing negative behaviors.

Further research is needed to understand the nature, causes, and consequences of negative workplace behaviors, such as aggression, and to develop effective policies and interventions to reduce such behaviors.

References:

  • Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim’s perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91(5), 998-1012.
  • Djurkovic, N., McCormack, D., & Casimir, G. (2004). The physical and psychological effects of workplace bullying and their relationship to intention to leave: A test of the psychosomatic and disability hypotheses. International Journal of Organization Theory & Behavior, 7(4), 469-497.
  • Gallup. (2023). State of the Global Workplace Report. Gallup.
  • Hogh, A., Hoel, H., & Caneiro, I. G. (2011b). Bullying and employee turnover among healthcare workers: A three-year follow-up study. Journal of Nursing Management, 19(6), 742-751.
  • Nielsen, M. B., & Einarsen, S. V. (2022). What we know, what we do not know, and what we need to know about workplace bullying: An overview of the literature and agenda for future research. Aggression and Violent Behavior, 57, 101476.
  • Schat, A. C. H., Frone, M. R., & Kelloway, E. K. (2006). Prevalence of workplace aggression in the U.S. workforce: Findings from a national study. In E. K. Kelloway, J. Barling, & J. J. Hurrell Jr. (Eds.), Handbook of workplace violence (pp. 47-89). Sage Publications.
  • Zapf, D., & Einarsen, S. (2003). Individual antecedents of bullying: Victims and perpetrators. In S. Einarsen, H. Hoel, D. Zapf, & C. L. Cooper (Eds.), Bullying and emotional abuse in the workplace: International perspectives in research and practice (pp. 165-184). Taylor & Francis.

Feel free to reach out if you need further assistance or have any questions!

Unlocking Self-Leadership Success: Mastering Discipline and Accountability

  How do you lead the toughest person in the room?

At every leadership webinar, I pose a paradox: Who is the toughest person in the room to lead? The answer, to everyone’s surprise, is ‘You.’ It’s a unique challenge we all face, leading ourselves.  

Yes, you are the toughest person to lead in this room! It’s a struggle we all share. The person I have the most difficult time leading is myself. This is a full-time job. I have to motivate myself. I have to discipline myself. I must protect my integrity. The list is endless. But remember, you’re not alone in this. We’re all in this together.

Why is it this way? According to my mentor, John Maxwell, there are two reasons:

(1) We don’t see ourselves as we see others.

(2) We are harder on others than we are on ourselves.

It’s a common trait of human nature that equips us with the ability to size up everyone in the world except ourselves. It is remarkable how most people, including managers, supervisors, and team leaders, lack self-awareness. They always have the magic bullet for how to fix others, but they lack a realistic perspective of who they are. This is a common struggle, not a personal failing. But with self-awareness, we can overcome this blind spot and lead ourselves more effectively.  

John Maxwell says, “We tend to judge others according to their actions. It’s very cut and dried.”

However, we judge ourselves by our intentions. Therefore, even when we visibly fall short of our team or organizational goals and/or mission, and it was a lack of leadership or judgment, we tend to let ourselves off the hook because our motives were good.

So how do you lead yourself well? That is a great question. Here are a few action steps. 

(1) Self-discipline is the cornerstone of self-leadership. It’s the key to achieving your goals and maintaining your integrity. Develop it, nurture it, and let it guide your actions.

One day, Frederick the Great of Prussia was walking on the outskirts of Berlin when he encountered a very old man walking ramrod straight in the opposite direction. “Who are you?” Frederick asked his subject. “I am a king,” replied the old man.

“A king!” laughed Frederick. “Over what kingdom do you reign?”

“Over myself,” was the proud old man’s reply.

Discipline is simply giving ourselves a command and following it through. Self-discipline is the highest form of leadership. You are the captain of your ship, the master of your soul. Leading yourself is a challenge, and one of the places where your character shows up is how you lead yourself. Honestly, there are days when I want to take a break from keeping myself under control. The problem is it is not wise to take any day off.

This leads me to the second action you can take to lead yourself well.

(2) Seek accountability. Personal and professional accountability is imperative because we all have a human nature that will lead us astray.

It was once said, “People who lead themselves well know a secret: they can’t trust themselves.” The problem comes when you selfishly think you are untouchable and learn how quickly poor choices can touch you. Unfortunately, we see this behavior now in our society; people don’t want to take responsibility or accountability.

As a young leader in the military, from time to time, my peers and I would get emails sent out by our commander for mandatory training “immediately.”  Well, your whole day is interrupted. I would say to myself, “What happened now?” Later, as all my peers would learn, another one of the men or women we worked with had to be removed from their leadership duties because they failed to lead themselves and others. They resulted in hurting others as well as themselves. 

(3) Do you have an accountability partner or peer group? Empowering others to keep you accountable keeps you in line.  

I know for myself that just being aware of an upcoming session with my peer group allowed me to avoid making poor decisions. At each session, we had a list of agreed-upon questions that others could ask. Only you knew if those answers to the questions were true or not. Taking responsibility for our own actions was paramount to our success.

We are responsible for others’ and our own actions. Leading people is earned, not a given right!

(4) Lastly, Be Patient—with yourself.

Thomas Watson said it aptly: “Nothing so conclusively proves a man’s ability to lead others as what he does from day to day to lead himself.” People who cut corners are often categorized as impatient and lacking in self-discipline. However, if you follow through, you can achieve a breakthrough.

If you want to gain influence with people, solve problems. How you act or fail to act in those moments reveals to others just what our leadership competencies are.

Facing a personal failure. Taking a stand on an issue. Experiencing suffering or making an unpleasant choice—all these and more, when handled rightly, will either catapult us forward or eliminate our effectiveness. 

So, when asked, “How do you lead the toughest person in the room?”  You will have no problem answering that question.

Interested in mastering the art of self-leadership? Share your journey with us! What strategies have you implemented to overcome self-discipline challenges, and how has accountability impacted your personal and professional growth? Join the conversation using #SelfLeadershipJourney and inspire others by sharing your success stories, challenges, and insights on leading the toughest person in the room – yourself.

Dr. D

http://dcdardentalk.com

#LeadByExample #SelfLeadership #AccountabilityMatters #DisciplineIsFreedom #MasteringSelf #LeadershipChallenge #PersonalGrowthJourney #EmpowermentThroughAccountability #LeadershipSkills #BeYourOwnLeader #InfluenceThroughAction #LeadershipMindset

“Finding Balance and Reflection: Lessons from December for Business Professionals”

The holiday season can be an overwhelming and demanding time for leaders. With numerous expectations and competing demands, it’s crucial for them to prioritize their time and resources efficiently. One effective way of doing this is by delegating tasks to others when necessary and setting clear boundaries to prevent burnout. By doing so, business professionals can successfully navigate through this season. Personally, the ability to set clear boundaries brings peace into my life. It’s like giving yourself a gift. I know in my profession, being a go-getter is highly praised, but it can lead to feeling overwhelmed and exhausted. What I do is resist the urge to go full throttle without acknowledging the already present stress. I put the brakes on those desires to move forward. Currently, I practice healthy habits, which may sound redundant, but it works. You only have one body, so take care of it.

Personally, December is a month of reflection for me. I take the last week of December, usually after Christmas, to reflect on a myriad of things. I ask myself some of the following questions reflecting on the current year:

1. What am I grateful for?

2. What were my accomplishments?

3. What were my proudest moments?

4. What were my milestones?

5. How did I increase in personal growth?

6. What were my significant spiritual moments?

7. Did I meet my financial goals, etc.?

It’s important to take some time to reflect on our achievements and lessons learned throughout the year. This will help us set ourselves up for continued growth and success in the coming year. We should also prioritize our own well-being during this time, whether through self-care activities or by spending quality time with loved ones.

In December, we can take the opportunity to learn from leadership and personal development lessons, which can help us approach the new year with renewed energy and a clear vision for the future. We should reflect on our progress, set new goals, and objectives for the upcoming year, and improve our self-awareness. Remember, you have the power to create positive change in your life. Take action now and pave the way for a successful and fulfilling year ahead!” Happy Holidays!

“Knowing yourself is the beginning of all wisdom.” – Aristotle

Thank you for reading my post

Dr.D

The Carolyle Destiny Group
https://linktr.ee/TheCarolyleDestinyGroup
#growthmindset #growthanddevelopment #personalgrowthanddevelopment #leadershipdevelopment #leadership #thecarolyledestinygroup

Why “rinse and repeat” is an important concept for young professionals.  

The “rinse and repeat” concept is a simple but powerful idea that can be applied to many areas of life, especially for young professionals. It simply means to take what you have learned from a successful experience and use it to repeat that success over and over again.  

In the context of young professionals, the rinse and repeat concept can be applied to a variety of areas, including career, relationships, finances, and personal growth.

Career:   One of the most important things that young professionals can do is to develop a clear career path and then rinse and repeat the steps that have led to success. For example, if you have found that you are successful in a particular type of role, such as sales or marketing, then you can rinse and repeat that success by applying for similar roles in other companies. You can also rinse and repeat your success by taking on more responsibility in your current role.  

Another way to apply the rinse-and-repeat concept to your career is to focus on continuous learning and development. By constantly learning new skills and knowledge, you will be better equipped to take on new challenges and opportunities. This will help you to advance your career and achieve your goals.  

Relationships:   The rinse and repeat concept can also be applied to relationships. If you have a successful relationship with a friend, family member, or romantic partner, then you can rinse and repeat the things that have made that relationship successful. For example, if you make an effort to stay in touch with your friends, then you can rinse and repeat that success by making an effort to stay in touch with new friends that you make. You can also rinse and repeat your success in relationships by being honest, communicative, and supportive.  

Finances:   The rinse and repeat concept can also be applied to your finances. If you have found a way to save money or pay off debt, then you can rinse and repeat that success by following the same steps again. For example, if you have found that you are able to save money by cutting back on unnecessary expenses, then you can rinse and repeat that success by continuing to cut back on those expenses. You can also rinse and repeat your success in finances by investing your money wisely.  

Personal growth:   Finally, the rinse and repeat concept can also be applied to your personal growth. If you have achieved a personal goal, such as running a marathon or losing weight, then you can rinse and repeat that success by setting new goals and working towards them. For example, if you have lost       weight by following a healthy diet and exercise routine, then you can rinse and repeat that success by continuing to follow that diet     and exercise routine. You can also rinse and repeat your success in personal growth by setting new goals that challenge you and help you to grow as a person.   The rinse and repeat concept are a powerful tool that can help you to achieve your goals in all areas of your life. By taking what you have learned from a successful experience and using it to repeat that success over and over again, you can set yourself up for success in the future.  

So, what are you waiting for? Start rinsing and repeating today!  

Here are some additional tips for young professionals who want to embrace the rinse-and-repeat mindset:  

Be patient and persistent. It takes time and effort to achieve success. Don’t get discouraged if you don’t see results immediately. Just keep rinsing and repeating, and eventually, you will reach your goals.  

Be flexible and adaptable. Things don’t always go according to plan. Be prepared to adjust your approach а needed.

  Celebrate your successes. It’s important to take time to celebrate your successes, no matter how small they may seem. This will help you to stay motivated and keep rinsing and repeating.          

Dr. D

The Carolyle Destiny Group
https://linktr.ee/TheCarolyleDestinyGroup
#growthmindset #growthanddevelopment #personalgrowthanddevelopment #leadershipdevelopment #leadership #thecarolyledestinygroup #rinsing and repeating #goals # relationships #young professionals #mindset #Career

Lead by example: to lead change, leaders must change from within

We’ve all heard the phrase: “Lead by example.” In battle, the troops must see the Army Officer in front of them, leading them boldly towards their objective. The leader exemplifies courage, selfless service, and inspires trust in his followers.

Example-setting is the only way a leader will get his followers to buy into his plan. Albert Schweitzer said: “Example isn’t the main thing in leadership – it is the only thing.”

Most people are visual learners, not verbal learners. Good communication makes the vision clear, and good modeling makes it come alive.

A leader must want his followers to model the desired behavior. How do you do that? How, as a leader, do you get your followers to exhibit the you want to see? The answer is simple: be a leader, not a naysayer. Leaders must lead themselves first.

To do this a leader, a manager, supervisor, team leader – whoever aspires to lead – must have self-awareness. They must know their weaknesses and their capabilities before barking out orders. But building awareness about one’s habits of thought, emotions, hopes, and behavior is a task. Leaders must know what makes them tick, their beliefs, their priorities, their aspirations, values and fears (Boaz and Fox, 2014)

Most leaders want status, but not the responsibility. Are they at that level to get more pay and more status, or to get themselves and others to buy into the organization’s mission, vision and goals?

We have a biblical example of this in Kings II Chapters 22 through 23. King Josiah ruled Judea for 31 years. When he was 18 years old, he was in the midst of a restoration project of the temple of God, where a scroll of the book of the law was found by the high priest and was given to the royal secretary to be read to King Josiah. When the king heard the words of the law, he immediately tore his robe. In the Old Testament, this was a sign of repentance, remorse, and despair. Josiah was known as a very righteous king, yet through the word of God, he repented and became aware of his own sins towards God. Here you see how the king Josiah (leader) made a change within himself (self-awareness). His internal reform brought about the internal reform of his people, which led to the restoration of God‘s covenant throughout Judea.

How inner awareness affects the leader’s outer change

People do as they see, so the leaders’ actions speak louder than words. As mentioned previously, the example isn’t the main thing – it is the only thing. Organizations that want to implement new strategies create new policies and procedures. But the new processes will fall short if the leader does not exemplify the desired change. In their research, Boaz and Fox indicate that new strategies often fall short because of a failure to inspire the “underlying mindsets and capabilities of the people who will execute [them].”

Research indicates that if the leader doesn’t role model change and maintains the status quo, the people on the ground will maintain that same motivation. (Boaz and Fox, 2014). In my Biblical example, the people saw their King change from within. All of his actions illuminated his internal change, and this motivated the people to also change and move toward transformation.

Learning to lead means cultivating awareness of self. You must be aware of your inner thoughts, character and the values that you hold firm to, regardless of the situation. Self-awareness requires you to know what makes you tick – your inner desires, your strengths and weaknesses, the interests you had as a child, and what motivates and inspires you as an adult. But in this day and age, having inner awareness of one’s self is not easy. Many voices out there harbor confusion, deception, fear, but a few voices have vision and purpose. Nevertheless, to lead others, one must lead one’s own self.

“Knowing yourself is the beginning of all wisdom.” ―Aristotle

If you model the behavior you want everyone in your organization to exhibit, then change will happen without resistance. In a research study, seasoned executives with 15 or more years of experience were asked to name the critical leadership competency for successful change efforts. The answers were communication, collaboration, and commitment.


In the area of communication, the leaders explained that followers must know the “what” and the “why” of the change and understand how these align with the organization’s values. In the area of collaboration, successful leaders encourage people to work together across boundaries with other teams or departments to achieve a common goal. In the area of commitment, leaders aligned their own beliefs and behaviors to support change.

The successful leaders also had to step out of their comfort zone and not appear to be resistant or inflexible. The successful leaders embraced change by devoting time and effort to it. Those who were resistant to and negative about change were unsuccessful in implementing change in their organizations (Center for Creative Leadership, 2020).
The bottom line is that people model the behavior of their leaders. Followers (employees, team) will do what they see their leader do. General Colin Powell said it best: “You can issue all the memos and give all the motivational speeches you want, but if the rest of the people in your organization don’t see you putting forth your very best effort every single day, they won’t either.” Be an example of the change you want to see.


Derrick Darden, Ph.D. (Entrepreneur Apex)

Partner Entrepreneur Coach

Blogsites: dcdardentalks.com & tripledfoundation.com