Tag: Patience

The Best Time to Make decisions

February 18, 2021

Decisions often have precarious timing. The time to make decisions is not when you’re climbing up a mountain of problems and situations that you’re faced with. That is what I call disparity or calamity; in these situations, you’re trapped in the valley of darkness. This is not a time to make decisions. Instead, this is … More The Best Time to Make decisions

How to handle conflict and commit to the customer

March 18, 2019

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, revolves around the customer.” However, what happens when there is a conflict between a customer … More How to handle conflict and commit to the customer