Category Archives: Persistence

Goal mindset versus growth mindset

Posted on October 1, 2019 by DCDARDENTALKS

“now is the best time to start anything.” Ask yourself, if not now WHEN? Growth is intentional, not accidental. Continue reading →

Gallery | Tagged Growth | Leave a comment

How to handle conflict and commit to the customer

Posted on March 18, 2019 by DCDARDENTALKS

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, … Continue reading →

Gallery | Tagged Conflict resolution, Customer Care, Customer Service, Patience | Leave a comment

Distract the Distractive Critic in the workplace

Posted on November 29, 2018 by DCDARDENTALKS

One of the most frustrating experiences at work is having a boss or coworker who gives negative critical comment regarding your work. When there is a consistent barrage of negative criticism, it negatively impacts your self-esteem, feelings, and performance of your day-to-day task. As a matter of fact, it is somewhat common for those that are placed under daily destructive criticism to encounter clinical depression. Continue reading →