Breaking Free from the Grasshopper Mentality: Empowering Mindset Shifts for Success

How people think can be compared to the behavior of a trapped grasshopper. If you put a grasshopper in a jar with a lid over it, it will try to escape by using its powerful legs to smash the jar’s walls. At first, the grasshopper will appear persistent and determined to change its situation. However, after … More Breaking Free from the Grasshopper Mentality: Empowering Mindset Shifts for Success

How to handle conflict and commit to the customer

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, revolves around the customer.” However, what happens when there is a conflict between a customer … More How to handle conflict and commit to the customer

Different Working Cultures in the USA, United Kingdom, and Australia

Starting a new job is always daunting, so it helps to havesome idea what to expect—especially if you’re working abroad. You may beconfident in your ability to do the work, but what about fitting into a foreignworkplace? Learning the language is crucial, of course, but it’s only part ofthe picture. Countries such as the UK, the USA, and Australia all speak English. . . but they’re so different in other ways that they frequently baffle eachother. … More Different Working Cultures in the USA, United Kingdom, and Australia