It Pays to Understand People

                                                 Understanding people pay great dividends. This is true in many contexts, from interpersonal relationships to business dealings. No matter the context, understanding another person’s thoughts, feelings, motivations, and experiences is an invaluable asset. People want to be listened to, respected, and understood. One of the most critical aspects of understanding people is empathy. Putting … More It Pays to Understand People

How do you lead the toughest person in the room?

At every leadership webinar, I ask this one question: Who is the toughest person in the room to lead? Then, after everyone points to everyone else, I spring the correct answer on them and say, “You.”   You are the toughest person to lead in this room! Friends, the person I have the most difficult … More How do you lead the toughest person in the room?

The shocking truth about Employee Reward and Recognition Systems

Reward and recognition is a proven way to reinforce desired behaviors that epitomize a company‘s culture. But what if the company’s values are distorted and abused by manipulation, pressure tactics, and an acceptance of concealment of information from customers? Many of us see this behavior happening in front of us, yet we refuse to speak … More The shocking truth about Employee Reward and Recognition Systems

What Does Toxic Behavior Say About Us in the Workplace? (Ways of curving that Toxic Appetite) Derrick Darden, PhD

Children that challenge authority want to be empowered and in power themselves. When I grew up and attended a public school in a large city in a large neighborhood, I learned that children can be very cruel and mean to each other. Research has shown that children that don’t know how to handle conflict with … More What Does Toxic Behavior Say About Us in the Workplace? (Ways of curving that Toxic Appetite) Derrick Darden, PhD