How to Integrate Millennials into Your Business Environment

Millennials, the generation born between 1981 and 1997, have become the focus of many demographic studies. Because they range in age from 18-34, millennials are studied for their impact on spending habits, shopping experiences, and business and employment (Pew, 2015). They’re a huge part of the workforce but are also the generation most likely to … More How to Integrate Millennials into Your Business Environment

How to handle conflict and commit to the customer

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, revolves around the customer.” However, what happens when there is a conflict between a customer … More How to handle conflict and commit to the customer

Different Working Cultures in the USA, United Kingdom, and Australia

Starting a new job is always daunting, so it helps to havesome idea what to expect—especially if you’re working abroad. You may beconfident in your ability to do the work, but what about fitting into a foreignworkplace? Learning the language is crucial, of course, but it’s only part ofthe picture. Countries such as the UK, the USA, and Australia all speak English. . . but they’re so different in other ways that they frequently baffle eachother. … More Different Working Cultures in the USA, United Kingdom, and Australia

Distract the Distractive Critic in the workplace

One of the most frustrating experiences at work is having a boss or coworker who gives negative critical comment regarding your work. When there is a consistent barrage of negative criticism, it negatively impacts your self-esteem, feelings, and performance of your day-to-day task. As a matter of fact, it is somewhat common for those that are placed under daily destructive criticism to encounter clinical depression. … More Distract the Distractive Critic in the workplace