Category Archives: Communication

What are the keys to building momentum in a business or a team?

We had a senior noncommission officer, a Master Sergeant, who would walk down the hallways on our floor and yell out in a motiving, enthusiastic, heavy Spanish accent that everyone could hear: “Make it happen! Make it happen, make it happen!” I’ll never forget it. Continue reading

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Growth flourishes in favorable environments

At some point, a person feels the need to evolve, to enter a new dimension of life. Maybe they want to improve a skill, a behavior, or an action. Perhaps they want to advance in their career, in their relationships with others, or change their mindset or grow their spiritual knowledge. But for growth to happen, the person’s environment must change. Continue reading

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Lead by example: to lead change, leaders must change from within

A leader must want his followers to model the desired behavior. How do you do that? How, as a leader, do you get your followers to exhibit the you want to see? The answer is simple: be a leader, not a naysayer. Leaders must lead themselves first. Continue reading

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Goal mindset versus growth mindset

“now is the best time to start anything.” Ask yourself, if not now WHEN? Growth is intentional, not accidental. Continue reading

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How to handle conflict and commit to the customer

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, … Continue reading

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NARCISSIM in the WORK PLACE

What happens when the narcissist is a co-worker or a subordinate how to encounter the behavior in the workplace? Continue reading

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