Blog Archives

How to handle conflict and commit to the customer

Derrick C Darden, PhD There’s an old saying by Sam Walton: “There is only one boss, the customer. Serving the customer is the reason your business exists. In the professional world, your job, whether it’s in sales, services or manufacturing, … Continue reading

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NARCISSIM in the WORK PLACE

What happens when the narcissist is a co-worker or a subordinate how to encounter the behavior in the workplace? Continue reading

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It’s here!!! The revised 2nd ed. ebook and Paperback is out on Amazon.

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Group assignments provide transferable skills for the workplace

In my past teaching life, the greatest number of complaints I heard from students involved group assignments. Most students dreaded being paired with their peers. Some students said their peers were lazy, disorganized or freeloaders who weren’t responsible enough to … Continue reading

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Different Working Cultures in the USA, United Kingdom, and Australia

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Starting a new job is always daunting, so it helps to havesome idea what to expect—especially if you’re working abroad. You may beconfident in your ability to do the work, but what about fitting into a foreignworkplace? Learning the language is crucial, of course, but it’s only part ofthe picture. Countries such as the UK, the USA, and Australia all speak English. . . but they’re so different in other ways that they frequently baffle eachother. Continue reading

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Distract the Distractive Critic in the workplace

One of the most frustrating experiences at work is having a boss or coworker who gives negative critical comment regarding your work. When there is a consistent barrage of negative criticism, it negatively impacts your self-esteem, feelings, and performance of your day-to-day task. As a matter of fact, it is somewhat common for those that are placed under daily destructive criticism to encounter clinical depression. Continue reading

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